This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing details in email moved to folder

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de kamil.maroszek

more options

Hello, I have a few folders to keep my inbox clean. When moving to folders some of email lose details like sender, subject etc. Moving them back to inbox is not fixing problem - email still doesn't have sender and subject on the list. When I open those emails - senders and subjects are shown normally. Any ideas how to fix the issue? Problem is very burdensome - especially when filtering e-mail (when I filter with sender - email with senders' name erased on the list will not show). Regards, KM

Hello, I have a few folders to keep my inbox clean. When moving to folders some of email lose details like sender, subject etc. Moving them back to inbox is not fixing problem - email still doesn't have sender and subject on the list. When I open those emails - senders and subjects are shown normally. Any ideas how to fix the issue? Problem is very burdensome - especially when filtering e-mail (when I filter with sender - email with senders' name erased on the list will not show). Regards, KM
Capturas de pantalla adjuntas

Todas las respuestas (2)

more options

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

more options

christ1 powiedział

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Thanks, it did not solve the problem. Any other ideas to fix it?

Regards, KM

Modificadas por kamil.maroszek el