This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Thunderbird always asks what app to use when opening attachments

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de sfhowes

alec.mcclay
alec.mcclay
more options

For several weeks now Thunderbird always asks what app to use when opening jpg, doc or docx, or pptx attachments, even when I have selected Photos, Word, or Powerpoint, as appropriate, and checked "Do this automatically for files like this from now on". Strangely, pdf attachments open correctly in Adobe Acrobat without needing to ask every time.

Thunderbird is up to date, v.91.3.0, 32-bit, in Windows 10.

Thanks for any help you can provide.

For several weeks now Thunderbird always asks what app to use when opening jpg, doc or docx, or pptx attachments, even when I have selected Photos, Word, or Powerpoint, as appropriate, and checked "Do this automatically for files like this from now on". Strangely, pdf attachments open correctly in Adobe Acrobat without needing to ask every time. Thunderbird is up to date, v.91.3.0, 32-bit, in Windows 10. Thanks for any help you can provide.

Todas las respuestas (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

See https://support.mozilla.org/en-US/questions/1353036