This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Attachment file "does not exist."

  • 2 respuestas
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de leon-arundell

leon-arundell
leon-arundell
more options

When I try to open a Thunderbird email attachment, LibreOffice reports, for example that "/tmp/mozilla_leon0/Wild horses near Lithgow captured to control feral population in Newnes State Forest 11-11-2021 pm.docx does not exist." On checking, I find that: 1. I can find the file if I use Files and 2. When I try to open the file directly from LibreOffice, I get the same message as above. LibreOffice can find the hidden directories /tmp/.snap and /tmp/.X11-unix, but cannot find /tmp/mozilla_leon0/. I am using Thunderbird 78.13.0. This issue has arisen since I updated LibreOffice to version 7.2.2.2. That suggests that the problem arises from my LibreOffice settings. Is there a Thunderbird setting that I can change, to address this problem? Or do I have to

When I try to open a Thunderbird email attachment, LibreOffice reports, for example that "/tmp/mozilla_leon0/Wild horses near Lithgow captured to control feral population in Newnes State Forest 11-11-2021 pm.docx does not exist." On checking, I find that: 1. I can find the file if I use Files and 2. When I try to open the file directly from LibreOffice, I get the same message as above. LibreOffice can find the hidden directories /tmp/.snap and /tmp/.X11-unix, but cannot find /tmp/mozilla_leon0/. I am using Thunderbird 78.13.0. This issue has arisen since I updated LibreOffice to version 7.2.2.2. That suggests that the problem arises from my LibreOffice settings. Is there a Thunderbird setting that I can change, to address this problem? Or do I have to

Todas las respuestas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird uses the system tmp folder. My guess is the new version of libre is looking for a quoted file name because it has spaces in it (ala windows). Can you reproduce with files without an spaces in the file name?

leon-arundell
leon-arundell Autor de la pregunta
more options

I re-named the file to "Testdoc.docx." LibreOffice still reports that the document does not exist.