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When I try to type an e-mail, thunderbird is very slow

  • 4 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de looster1

looster1
looster1
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I got a new computer last week, and I transferred over all of my information in Thunderbird to my new computer. Everything was fine for a few days, but now when I try to type an e-mail, it is so slow, like I type a letter, five seconds later it appears. Also, if I click on a message, it is very slow to open. I have read through some of the troubleshooting tips, like restarting with add-ons turned off, but that didn't help. Any ideas? Thanks.

I got a new computer last week, and I transferred over all of my information in Thunderbird to my new computer. Everything was fine for a few days, but now when I try to type an e-mail, it is so slow, like I type a letter, five seconds later it appears. Also, if I click on a message, it is very slow to open. I have read through some of the troubleshooting tips, like restarting with add-ons turned off, but that didn't help. Any ideas? Thanks.

Todas las respuestas (4)

christ1
christ1
  • Top 25 Contributor
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Do you get any 'Not responding' notification in the title bar? What is your anti-virus software?

looster1
looster1 Autor de la pregunta
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HI! I do not get any notification. I'm running Webroot. I have tried shutting it down and using thunderbird, but it didn't make a difference.

christ1
christ1
  • Top 25 Contributor
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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

looster1
looster1 Autor de la pregunta
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christ1 said
Try to start Windows 10 in safe mode with networking enabled. Does the problem go away?

I will try this and report back. Thanks.