ZenDesk Locks Up Firefox
If I walk away from the computer for more than a few minutes with the ZenDesk web app up on a tab, it will lock up Firefox to the point of having to force quit.
Todas las respuestas (3)
Just started happening in the last week or so. Firefox version 96.0.1
Have you contacted ZenDesk support on this?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem,
Start Firefox using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
While you are in Troubleshoot(Safe) mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
I have reached out to Zendesk with no response as yet. Will try clearing cookies/cache for that site and running in safe mode if that doesn't clear things up.