This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Windows 10 and "blocking" spam e mails does not seem to be working.

oneopinion1
oneopinion1
more options

As noted above. 

 I get a ton of spam e mails. Outlook has the ability to "block" those e mails and lately it does not appear to be working.
 Is there a setting in my Firefox that I need to adjust to allow outlook to "see" those e mails I want to "block" so I don't continue to get them in my spam folder????
  Any assistance you can provide will be greatly appreciated..

Thanks and have a great day, Don

As noted above. I get a ton of spam e mails. Outlook has the ability to "block" those e mails and lately it does not appear to be working. Is there a setting in my Firefox that I need to adjust to allow outlook to "see" those e mails I want to "block" so I don't continue to get them in my spam folder???? Any assistance you can provide will be greatly appreciated.. Thanks and have a great day, Don

Todas las respuestas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Don, are you viewing your email in Firefox -- on the web version of Outlook -- or in the Outlook desktop application?

When you view your email in Firefox, you should be able to access the mail site's settings for filtering junk mail. Firefox itself doesn't participate in that process, it has to be done by the mail site.

The Outlook desktop application connects directly to Microsoft and does not rely on Firefox in any way.