This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

FIREFOX IS NOT DETECTING MY WEBCAM

  • 3 respuestas
  • 1 tiene este problema
  • 25 visitas
  • Última respuesta de jonzn4SUSE

srinidhi11seshadri
srinidhi11seshadri
more options

Hi there So Firefox is not detecting my webcam. I use my cam on discord frequently and today discord did not detect my webcam even after I allowed the usage of my camera on Firefox. I use the web version of discord on Firefox. To check, I also tried my camera on webcamtests.com and the same problem occurred. My camera was not used by any other application at the moment. I made sure of that. To check, I opened the same sites on Chrome and it worked perfectly fine but not on Firefox. Pls help me out to resolve this issue at the earliest.

Hi there So Firefox is not detecting my webcam. I use my cam on discord frequently and today discord did not detect my webcam even after I allowed the usage of my camera on Firefox. I use the web version of discord on Firefox. To check, I also tried my camera on webcamtests.com and the same problem occurred. My camera was not used by any other application at the moment. I made sure of that. To check, I opened the same sites on Chrome and it worked perfectly fine but not on Firefox. Pls help me out to resolve this issue at the earliest.

Todas las respuestas (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

In the settings for Discord under Voice and Video, I hit test video and got the prompt for the camera. What do you get?

srinidhi11seshadri
srinidhi11seshadri Autor de la pregunta
more options

When I clicked on test video, the discord thing kept spinning on and on. I even tried re-starting my computer. I cleared the cache and cookies, still the same. The result on webcamtests.com showed that my camera was being used by some other app. But i had closed all the apps and even turned off all the apps running on the background. However, my camera works perfectly fine with chrome but not firefox. :(

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Here is what I get on webcamtest. see screenshots I'm on Win11, but what does your camera access look like for Firefox?