This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Can't Log into Gmail or Yahoo Mail

kazusanoca-ffsync
kazusanoca-ffsync
more options

For a while now, I've been unable to log into my gmail/google voice and yahoo mail accounts in FF. I've got two-step verification enabled for both. For gmail/google voice, after I two-step verify, I end up back at the page where I enter my email address. For Yahoo mail, after I two step verify, countless windows showing the page where I enter my email start popping up, and I have to close FF to get it to stop.

Help please!

For a while now, I've been unable to log into my gmail/google voice and yahoo mail accounts in FF. I've got two-step verification enabled for both. For gmail/google voice, after I two-step verify, I end up back at the page where I enter my email address. For Yahoo mail, after I two step verify, countless windows showing the page where I enter my email start popping up, and I have to close FF to get it to stop. Help please!

Todas las respuestas (2)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

kazusanoca-ffsync
kazusanoca-ffsync Autor de la pregunta
more options

Thanks for these suggestions! I will report back here when I get a chance to run through them!