This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

No audio in youtube only

  • 1 respuesta
  • 3 tienen este problema
  • 45 visitas
  • Última respuesta de Terry

pjvhout
pjvhout
more options

I have no audio in youtube when using Firefox only. Audio works fine in other browsers.

I am tech-challenged and this has been going on for a while, but I now really need to use youtube, but do not want to use a browser other than Firefox.

Thank you.

I have no audio in youtube when using Firefox only. Audio works fine in other browsers. I am tech-challenged and this has been going on for a while, but I now really need to use youtube, but do not want to use a browser other than Firefox. Thank you.

Todas las respuestas (1)

Terry
Terry
more options

One of the articles linked below may help. Starting in troubleshooting mode (third link) would help and creating a new profile is a quick way of testing your existing profile.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles