Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Can I backup and save an old email account that I want to close out?

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Stans

124c41plus
124c41plus
more options

I am closing out an old cable company account, but want to use Thunderbird to download and save my email from this account before closing it. Will closing this account (POP3), which would delete the emails from the host server, in any way affect my copy of those emails?

Once the account is cancelled, can I stop Thunderbird from trying to access the host server for email updates?

Am I correct in assuming I can't delete the non-existent email account from Thunderbird if I want to keep the emails from that account on my computer?

Thank you.

I am closing out an old cable company account, but want to use Thunderbird to download and save my email from this account before closing it. Will closing this account (POP3), which would delete the emails from the host server, in any way affect my copy of those emails? Once the account is cancelled, can I stop Thunderbird from trying to access the host server for email updates? Am I correct in assuming I can't delete the non-existent email account from Thunderbird if I want to keep the emails from that account on my computer? Thank you.

Todas las respuestas (1)

Stans
Stans
more options
Will closing this account (POP3), which would delete the emails from the host server, in any way affect my copy of those emails?

No.

Once the account is cancelled, can I stop Thunderbird from trying to access the host server for email updates?

Yes.

Am I correct in assuming I can't delete the non-existent email account from Thunderbird if I want to keep the emails from that account on my computer?

Incorrect. When you remove an account from Thunderbird, you get the option to also delete or not delete that account's message data. If you DON'T delete the message data, you'll keep its messages.