This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Accidentally pressed "K" on an email - can no longer find it

  • 3 respuestas
  • 2 tienen este problema
  • 2 visitas
  • Última respuesta de Stans

more options

Hi all,

I was looking at emails (local storage, not on an IMAP server) when I accidentally pressed "K". When I did so, the email was still visible, but the left-most column (which for me is the "Thread" column) showed a red-circle with a horizontal white bar on it. At the bottom of the preview pane, there was a message saying:

"Replies to the thread *EMAIL-SUBJECT-HERE* will not be shown".

I've searched and found that the "K" short-cut is: "Newsgroups: Ignore or Unignore Thread" Source: https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird

...but obviously, I wasn't in a Newgroup... I was in a regular email account!

The result of this is, the email I accidentally pressed K on has now disappeared. It isn't in the Deleted folder (or anywhere else I can find)... it's just gone.

I've done a little testing since. If I press "K" again before switching to a different, then this toggles the red-circle/white-bar in the Thread column, and the email no longer disappears.

But my question is: Can I get back the email I accidentally press "K" on?

Thanks in advance!

Peter.

Hi all, I was looking at emails (local storage, not on an IMAP server) when I accidentally pressed "K". When I did so, the email was still visible, but the left-most column (which for me is the "Thread" column) showed a red-circle with a horizontal white bar on it. At the bottom of the preview pane, there was a message saying: "Replies to the thread *EMAIL-SUBJECT-HERE* will not be shown". I've searched and found that the "K" short-cut is: "Newsgroups: Ignore or Unignore Thread" Source: https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird ...but obviously, I wasn't in a Newgroup... I was in a regular email account! The result of this is, the email I accidentally pressed K on has now disappeared. It isn't in the Deleted folder (or anywhere else I can find)... it's just gone. I've done a little testing since. If I press "K" again before switching to a different, then this toggles the red-circle/white-bar in the Thread column, and the email no longer disappears. But my question is: Can I get back the email I accidentally press "K" on? Thanks in advance! Peter.

Solución elegida

Change View settings to display ignored threads. This does not apply to newsgroups only. See https://support.mozilla.org/en-US/kb/ignore-threads

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (3)

more options

Solución elegida

Change View settings to display ignored threads. This does not apply to newsgroups only. See https://support.mozilla.org/en-US/kb/ignore-threads

more options

Thanks loads Stans - that's perfect!! :D

more options

You're welcome.