This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

THUNDERBIRD eMAIL PASSWORDS

  • 1 respuesta
  • 0 tienen este problema
  • 12 visitas
  • Última respuesta de JP

bobcoppinger
bobcoppinger
more options

I have Thunderbird on 2 PC's and I have around 6 email addresses - ALL gmail.com TB is refusing to accept ANY passwords on one PC and 2 won't be accepted on the other PC - I have tried deleting all passwords and then re-submitting each one but TB still refuses. I have deleted TB from my PC and re-installed, and it is still the same - this all happened for no apparent reason a few weeks ago - I am currently having to keep opening up each gmail a/c to get emails where the passwords work OK. I did try changing the password on 2 of the accounts but it made no difference I am using Chrome browser 

Help please?
I have Thunderbird on 2 PC's and I have around 6 email addresses - ALL gmail.com TB is refusing to accept ANY passwords on one PC and 2 won't be accepted on the other PC - I have tried deleting all passwords and then re-submitting each one but TB still refuses. I have deleted TB from my PC and re-installed, and it is still the same - this all happened for no apparent reason a few weeks ago - I am currently having to keep opening up each gmail a/c to get emails where the passwords work OK. I did try changing the password on 2 of the accounts but it made no difference I am using Chrome browser Help please?

Todas las respuestas (1)

JP
JP
more options

Are all accounts using the same server name, the same ports and the same authentication mechanism (should be OAuth2 these days) on both PCs?

If that is not the case, please replicate the settings of the accounts that work to the accounts that do not work.

My assumption would be that the configurations on the PC are of different age and that the mail accounts have been set up at a time where other server configuration settings were to be used compared to what is required today. Google (as well as Microsoft) are moving away from password based authentication for email and request OAuth2 so it is likely they recently deactivated passwords on the servers hosting your accounts. Please advise if this is getting you you anywhere.