Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email in Outbox!

  • 4 respuestas
  • 1 tiene este problema
  • 12 visitas
  • Última respuesta de MEL SHEPHERD

more options

I have an issue with trying to send emails to people. All emails I send end up in the Outbox, but never depart from the Outbox. I can't say that the emails are not received because the people end up contacting me. However, it may also be the text message I sent to them days earlier. Do all emails to be sent remain in the Outbox? Other than asking the people you've sent the emails too, how do you know if the email arrived? I had this set up by my service provider, so I know it was done right. He sent me his email and it arrived, but it may not be working for others. This sounds crazy, but how can you tell if email has left the Outbox? There has got to be a better way than contacting them.

I never had this issue with Outlook. However, I am tired of Microsoft controls so I'm done with their products.

I have an issue with trying to send emails to people. All emails I send end up in the Outbox, but never depart from the Outbox. I can't say that the emails are not received because the people end up contacting me. However, it may also be the text message I sent to them days earlier. Do all emails to be sent remain in the Outbox? Other than asking the people you've sent the emails too, how do you know if the email arrived? I had this set up by my service provider, so I know it was done right. He sent me his email and it arrived, but it may not be working for others. This sounds crazy, but how can you tell if email has left the Outbox? There has got to be a better way than contacting them. I never had this issue with Outlook. However, I am tired of Microsoft controls so I'm done with their products.

Todas las respuestas (4)

more options

Are you saying the Sent folder is empty? Or is there no Sent folder? A good way to check whether mail is being sent is to send it to yourself.

more options

Sorry, I am probably not being clear with my concern. When I send emails from my Android phone, those "sent email" remains in the Outbox. It doesn't clear from the Outbox. I have K-9 on my phone. Is this normal behavior, or is their an issue that needs to be corrected? I have no way of knowing if my email was sent and arrived at it's destination. I do not normally send emails from my laptop, just my phone.

more options

Try sending a message from your phone and see if it arrives at your laptop.

more options

K-9 Thunderbird on my Android phone isn't working at all. It is not receiving email, or sending them. What do I do? I had my service provider set this email service up so as to get away from Microsoft Outlook. However, it is not working for me! Do I reinstall and ask my service provider to re-enter that information?