We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't load SCORM modules

  • 2 respuestas
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de Tom-Brox

more options

As a Teacher I load SCORM modules into Canvas. Up to last May they all worked just fine. School just started and I'm now finding my SCORM modules will not open with Firefox. If I use Chrome they work just fine. I have refreshed Firefox and also gone into troubleshooting mode. They still won't load. They do load when played directly from my hard drive. I can't help that some security feature in a newer version of Firefox is blocking this.

As a Teacher I load SCORM modules into Canvas. Up to last May they all worked just fine. School just started and I'm now finding my SCORM modules will not open with Firefox. If I use Chrome they work just fine. I have refreshed Firefox and also gone into troubleshooting mode. They still won't load. They do load when played directly from my hard drive. I can't help that some security feature in a newer version of Firefox is blocking this.

Solución elegida

A friend found the answer. I clicked on a little icon to the left of the URL and it said "Allow Audio and Video". Voila, this fixed it. I would have never known it was there and blocking my content. I don't know what it is called but if I had not has someone find it for me I would have left the Firefox community and joined the Chrome community. Unbelievable.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

Make sure you're not in Private - window, never remember history, always use Private browsing mode.

Also, check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for a single site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off

more options

Solución elegida

A friend found the answer. I clicked on a little icon to the left of the URL and it said "Allow Audio and Video". Voila, this fixed it. I would have never known it was there and blocking my content. I don't know what it is called but if I had not has someone find it for me I would have left the Firefox community and joined the Chrome community. Unbelievable.