This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I hear a *pop* sound everytime i skip ahead or try to go backwards on a video

  • 10 respuestas
  • 0 tienen este problema
  • 4 visitas
  • Última respuesta de Dropa

more options

If im trying to skip on a video on youtube from 2:16 to 4:52 for example, i will hear an annoying *pop* sound in my left ear, im using headphones. This happends on all videos and not just on youtube. I tried reinstalling the browser and with the default settings and without browser extensions and it did not fix it. It only happens on firefox.

Any ideas why?

If im trying to skip on a video on youtube from 2:16 to 4:52 for example, i will hear an annoying *pop* sound in my left ear, im using headphones. This happends on all videos and not just on youtube. I tried reinstalling the browser and with the default settings and without browser extensions and it did not fix it. It only happens on firefox. Any ideas why?

Todas las respuestas (10)

more options

URL of the problem video it happens on so others here can test to replicate the problem as well.

more options

Modificadas por gamlifakku el

more options
more options

Did you check your audio connections for Dust or frayed wires? Those sounds like hardware connections issues.

more options

Yes i did, no problems found there.

more options

Did you also try this in "Private Mode window" and see if the issue happens there as well?

more options

Just tried it on headphone, no popping noise. I suspect you got bad headphones there.

more options

Maybe but if that were the case why does it happen only on firefox? if the headphones were the problem shouldn't the same thing happen on other browsers, games and apps for example? This is why i think firefox is issue and not my headphones.

Modificadas por gamlifakku el

more options

One can know without being there to listen to what your hearing that is the biggest part here. So you going to have to get another person to listen to the same audio that has the issue to hear what is happening.