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Emails gone

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I opened Firefox today, it did an update before loading and when I opened my hotmail.com all the messages in my Focused folder were gone including one I needed to respond to today. There was picture of a hot air balloon and a message saying "All done for the day. Hope you enjoy your empty Inbox". I checked the Other tab, the Deleted and Junk folders but nothing from my Inbox was there.

I opened Firefox today, it did an update before loading and when I opened my hotmail.com all the messages in my Focused folder were gone including one I needed to respond to today. There was picture of a hot air balloon and a message saying "All done for the day. Hope you enjoy your empty Inbox". I checked the Other tab, the Deleted and Junk folders but nothing from my Inbox was there.

Todas las respuestas (2)

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Firefox is a Browser not a email program. Hotmail issue is for hotmail support resolve and fix since Firefox has nothing to do with hotmail.

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Can you check your email account in the Edge browser to see what is going on there? It's possible Firefox has a different view of your mail, but I think the first step is to confirm that your mail is still there, using Microsoft's own browser.