This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scroll wheel on mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel.

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Zuri

more options

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Solución elegida

Found out the fix. It was an issue with the program X-Mouse Button Control. Updating fixed issue.

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (1)

more options

Solución elegida

Found out the fix. It was an issue with the program X-Mouse Button Control. Updating fixed issue.