This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Cannot delete folders (self-created)

  • 1 respuesta
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de david

todd57
todd57
more options

I was testing adding a folder and one subfolder on my Thunderbird account. Now I wanted to delete these folders (by right-clicking and selecting DELETE). Attached is a copy of the error message I received.

Your help is appreciated. -Todd

I was testing adding a folder and one subfolder on my Thunderbird account. Now I wanted to delete these folders (by right-clicking and selecting DELETE). Attached is a copy of the error message I received. Your help is appreciated. -Todd
Capturas de pantalla adjuntas

Todas las respuestas (1)

david
david
  • Top 10 Contributor
more options

My guess is you created the folder in an IMAP account. The online account is now holding onto it. Assuming I am right, you need to access the account online to delete the folder. Close and restart Thunderbird and the folder should no longer appear.