We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Where can I find failed download error log?

  • 1 respuesta
  • 0 tienen este problema
  • 43 visitas
  • Última respuesta de zeroknight

lolerspam
lolerspam
more options

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download?

I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download? I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

Todas las respuestas (1)

zeroknight
zeroknight
more options

There is a trick to resuming downloads. You need to move the two incomplete files elsewhere, start a new download, pause it from the right-click context menu, move the incomplete files back and then resume.