This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

my device and accounts are being taken over

  • 1 respuesta
  • 0 tienen este problema
  • 16 visitas
  • Última respuesta de Paul

Brad Wilson
Brad Wilson
more options

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Messages, phone calls , device, etc are being stored in hidden files in Drive , application selection options are unavailable etc

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Messages, phone calls , device, etc are being stored in hidden files in Drive , application selection options are unavailable etc

Modificadas por Paul el

Todas las respuestas (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Brad

I have removed your email address from your question for your privacy and security as this is an open forum.

This does not sound like an issue with Firefox for Android but have you recently installed any other apps, or apps from outside of the Google Play store?