This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Screenshot tool adds extra transparent space to the image

  • 4 respuestas
  • 0 tienen este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

When taking a screenshot with the built in screenshot tool, Firefox adds extra transparent space to the images on the right and bottom. I have tried in troubleshoot mode and the same thing happens.

I have attached the dialogue screen that pops up when I take a screenshot and here you can see the extra space added. I am very confused why this happens and it is really annoying as it makes this tool effectively useless.

When taking a screenshot with the built in screenshot tool, Firefox adds extra transparent space to the images on the right and bottom. I have tried in troubleshoot mode and the same thing happens. I have attached the dialogue screen that pops up when I take a screenshot and here you can see the extra space added. I am very confused why this happens and it is really annoying as it makes this tool effectively useless.
Capturas de pantalla adjuntas

Todas las respuestas (4)

more options

Your screenshot is showing what you see before downloading. Download it and then look at it.

Modificadas por jonzn4SUSE el

more options

I see no extra space. I picked the option Save Visible area. see screenshot

more options

Does it still happen in a new profile without signing into sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

Are you using special display settings that affect DPI and other CSS pixel conversions ?