This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

sound cuts out on videos

  • 3 respuestas
  • 0 tienen este problema
  • 24 visitas
  • Última respuesta de jonzn4SUSE

finch.trash
finch.trash
more options

Sound stops in the middle of watching videos on youtube, amazon prime, facebook, etc. Sometimes pausing the video, switching to another tab and switching back will solve the problem for a couple seconds, then the sound will cut out again. I've tried: clearing updating the browser, clearing cookies & cache, uninstalling extensions, reinstalling the entire freaking browser. It's driving me bonkers.

Running verson 121.0 on windows 10.

Sound stops in the middle of watching videos on youtube, amazon prime, facebook, etc. Sometimes pausing the video, switching to another tab and switching back will solve the problem for a couple seconds, then the sound will cut out again. I've tried: clearing updating the browser, clearing cookies & cache, uninstalling extensions, reinstalling the entire freaking browser. It's driving me bonkers. Running verson 121.0 on windows 10.

Todas las respuestas (3)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

finch.trash
finch.trash Autor de la pregunta
more options

yes, it does

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you post a similar screenshot? What is your sound setup? I have laptops plugged into a usb-c dock with speakers plugged into the dock. I'm in Win11, is there a reset option in Win10?