This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Private browser closed on its own. Launching new and toolbar bookmark area empty, both private and regular browser.

  • 2 respuestas
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de Philip

Philip
Philip
more options

Desktop 121.0.1

A private browser closed on its own. A new private browser launch and the toolbar bookmark area is empty. A regular browser launched and still the toolbar bookmark area is empty. The bookmarks are not erased, they just are no longer present in the toolbar bookmark area.

Desktop 121.0.1 A private browser closed on its own. A new private browser launch and the toolbar bookmark area is empty. A regular browser launched and still the toolbar bookmark area is empty. The bookmarks are not erased, they just are no longer present in the toolbar bookmark area.
Capturas de pantalla adjuntas

Todas las respuestas (2)

zeroknight
zeroknight
more options

Go into Customize mode and drag "Bookmark toolbar items" into the bookmarks toolbar. Alternatively, click the "Restore Defaults" button in the bottom-right corner.

Philip
Philip Autor de la pregunta
more options

I had gone in there. I did not find customize at first, but did locate it. That area where the folders were supposed to be, showed to me that they were 'still' supposed to be there. I did not think to include a screenshot of that.

Though before reporting, opening and closing private and regular browser windows, all remained empty. After, and I mean right after submitting....the next private browser window opened and all the folders were present. I didn't report that, in hopes to understand "WHY" that occurred & how to rectify if ever happened again (never seen this issue before).