This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Prime Video - Picture-in-Picture subtitles aren't working

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de jonzn4SUSE

Veronica
Veronica
more options

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Todas las respuestas (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I see subtitles in both windows for Firefox and Waterfox. see screenshots

https://www.amazon.com/gp/video/detail/B00GGTEPZ0/ref=atv_hm_hom_c_lZOsi7_5_3?jic=8%7CEgNhbGw%3D

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Modificadas por jonzn4SUSE el

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.