Mozilla VPN payment
I paid for Mozilla VPN but I can't login so I can't use it
Todas las respuestas (3)
Try to click Help in top right corner of the app and select Contact support. It should be the fastest.
Check also your subscription details on the https://accounts.firefox.com/ page.
Micheal said
What do I do or who can I email?
Well you could have posted your question using the Mozilla VPN form instead of posting a thread in the (desktop) Firefox section.
Here is the Knowledge Base for the Mozilla VPN product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn
If you prefer to get a refund instead of using Mozilla VPN then see https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn
Here is where you can get direct ticket support since Mozilla VPN is a subscription based product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form
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