This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get a new tab to open to my home page & why won't links open at all?

more options

Suddenly my Firefox stopped opening links on a page and when I open a new tab I can only get a blank page or the Firefox default page. Before this happened (and I didn't make any changes, just turned on my computer one day and things changed) I could open a new tab and it opened with my chosen URL, which happens to be msn.com, and say after opening I did a search for something and then clicked a link, it would open the link. Now I click a link and it shows a new tab up top, but never opens anything, just the circle going and going and going. Also when I open a new tab I can only get a blank page or Firefox default page, where I used to get my msn page. When the problem originally started I uninstalled Firefox and reinstalled in hopes it would fix this, but it didn't. I have spent hours trying to Google an answer. As soon as I use Edge, everything works fine, I can click links all day long. I have used Firefox forever and don't want to give it up, but if I can't solve the problem, I can't use it because it's SO frustrating and time consuming not to be able to open a link. The blank page or Firefox default I guess I could get used to, even though it's super annoying for it not to work, when it did for years. Thank you for anyone who might be able to help.

Suddenly my Firefox stopped opening links on a page and when I open a new tab I can only get a blank page or the Firefox default page. Before this happened (and I didn't make any changes, just turned on my computer one day and things changed) I could open a new tab and it opened with my chosen URL, which happens to be msn.com, and say after opening I did a search for something and then clicked a link, it would open the link. Now I click a link and it shows a new tab up top, but never opens anything, just the circle going and going and going. Also when I open a new tab I can only get a blank page or Firefox default page, where I used to get my msn page. When the problem originally started I uninstalled Firefox and reinstalled in hopes it would fix this, but it didn't. I have spent hours trying to Google an answer. As soon as I use Edge, everything works fine, I can click links all day long. I have used Firefox forever and don't want to give it up, but if I can't solve the problem, I can't use it because it's SO frustrating and time consuming not to be able to open a link. The blank page or Firefox default I guess I could get used to, even though it's super annoying for it not to work, when it did for years. Thank you for anyone who might be able to help.
Capturas de pantalla adjuntas

Todas las respuestas (1)

more options

Hi Ronnie, sounds like two different problems.

(1) New Tab Page

Firefox requires using an add-on to set the new tab page. Maybe the one you were using before got removed or stopped working for some reason?? As a replacement, you could take a look at:

https://addons.mozilla.org/firefox/addon/new-tab-override/

(2) Pages Not Loading

It's strange when everything times out without any specific error messages. As a starting point, does anything in the following article help:

Firefox can't load websites but other browsers can

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.