This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unwanted duplicate special folders appearing

  • 1 respuesta
  • 0 tienen este problema
  • Última respuesta de sfhowes

electrictree
electrictree
more options

Why do duplicate sub-folders appear in Thunderbird? In my personal folder I now have Sent and Sent Messages, bothe 'special' folders which can't be deleted. I have a similar situation in an folder for another email address (Sent + Sent Messages) AND in my Gmail folder, where not only are there 'Sent' & 'Sent Mail' folder but also two 'Drafts' folders as well as a 'Junk' folder and a 'Spam' folder. Each duplicate sub-folder contains slightly different messages and none can be deleted. See the attached image with the duplicates indicated.

What's going on and how can I resolve it to rationalize/simplify the structure?

Why do duplicate sub-folders appear in Thunderbird? In my personal folder I now have Sent and Sent Messages, bothe 'special' folders which can't be deleted. I have a similar situation in an folder for another email address (Sent + Sent Messages) AND in my Gmail folder, where not only are there 'Sent' & 'Sent Mail' folder but also two 'Drafts' folders as well as a 'Junk' folder and a 'Spam' folder. Each duplicate sub-folder contains slightly different messages and none can be deleted. See the attached image with the duplicates indicated. What's going on and how can I resolve it to rationalize/simplify the structure?
Capturas de pantalla adjuntas

Modificadas por electrictree el

Solución elegida

In the case of gmail, sent messages are automatically stored in Sent Mail, so Sent can be unsubscribed. Similarly for other accounts. Right-click an account, Subscribe...

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solución elegida

In the case of gmail, sent messages are automatically stored in Sent Mail, so Sent can be unsubscribed. Similarly for other accounts. Right-click an account, Subscribe...

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.