This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no longer receiving emails on one of my email addresses

  • 1 respuesta
  • 0 tienen este problema
  • Última respuesta de doschneid

doschneid
doschneid
more options

Although OK 2 days ago, I am no longer receiving emails on one of my email addresses Instead, I am asked for a new password. I would certainly do that but I don't know how. Google tells me to click om the hamburger icon and then how to get to "saved passwords". But when I click on "show Passwords", thinking I might be able to change an email PW there, I am asked to verify my identity and provide a password. I haven't a clue what password is wanted here. My simple Thunderbird PW I set up many years ago does not work. So how do I change my Password for my Email address that no longer works?

Although OK 2 days ago, I am no longer receiving emails on one of my email addresses Instead, I am asked for a new password. I would certainly do that but I don't know how. Google tells me to click om the hamburger icon and then how to get to "saved passwords". But when I click on "show Passwords", thinking I might be able to change an email PW there, I am asked to verify my identity and provide a password. I haven't a clue what password is wanted here. My simple Thunderbird PW I set up many years ago does not work. So how do I change my Password for my Email address that no longer works?

Solución elegida

OK, it turns out that it was Rogers/Shaw canceling specific email addresses, and today providing the edit process for registering new email passwords. So my affected email PW has now been changed and emails are again being received. Sorry to have bothered you, duggo

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

doschneid
doschneid Autor de la pregunta
more options

Solución elegida

OK, it turns out that it was Rogers/Shaw canceling specific email addresses, and today providing the edit process for registering new email passwords. So my affected email PW has now been changed and emails are again being received. Sorry to have bothered you, duggo

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.