This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recovery of bookmarks & preferences with new install

  • 1 respuesta
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de markwarner22

wjhart.law
wjhart.law
more options

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverable?

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverable?

Todas las respuestas (1)

markwarner22
markwarner22
more options

So does your system have a Firefox sync account? If No, then any data before the reset will be wiped clean and there is no recovery. Unless you have a Firefox sync account that is the only way possibly to find the data but if not then sync won't do anything but reset all the sync data blank.

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.