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I can't get Fire Fox up on screan, just down loaded it.

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  • Última respuesta de cor-el

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I have just down loaded fire fox and have an icon. but when i click on it nothing appears, it just goes to top corner. i have been using Internet Explorer

This happened

Every time Firefox opened

today

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I have just down loaded fire fox and have an icon. but when i click on it nothing appears, it just goes to top corner. i have been using Internet Explorer == This happened == Every time Firefox opened == today == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Todas las respuestas (1)

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A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox. See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls .......... See also http://kb.mozillazine.org/Browser_will_not_start_up