firefox crashes unexpectedly
firefox crashes unexpectedly especially when i go to those game applications on facebook. it wasnt always like this. i could open about 4 or 5 apps and it would still run. i dont know why its started crashing now. please help.
Todas las respuestas (6)
Hello Acy,
Can you give me the crash report ID? You can find this by going to the address bar and typing about:crashes
Thanks, Moses Firefox Support
@Moses i did that but it said no crash reports have been submitted
What OS do you have? If you have XP go to Start--Run and type in the run command box %APPDATA%. Then navigate to Mozilla/Firefox/Crash Reports/Submitted then copy and paste the .txt files here.
If you have Vista/7 go to Start and type in the search box %APPDATA% then click on the Roaming folder. Then go to Mozilla/Firefox/Crash Reports/Submitted then copy and paste the .txt files here.
Thanks
Moses
Firefox Support
there is a crash reports folder but no submitted folder. however i uninstalled my avg toolbar and it hasnt crashed in like a week. do you think that could have been the problem then?
It most likely could have been the problem
ok. thanks 4 all the help :-)