Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has some trouble with character encoding

  • 3 respuestas
  • 19 tienen este problema
  • 23 visitas
  • Última respuesta de cor-el

more options

On some sites (there are quite a few) Firefox has trouble with the character encoding and the page looks like this http://imgur.com/apgXR.jpg this was with ISO-8859-1 it looks the same with UTF-8 and all the other western encodings.If I however change the encoding to eg. Japanese it works fine http://imgur.com/hnvz0.jpg. This seems to happen randomly. When I first came to that site it was working. I opened a link in that site and it broke. When I refreshed the original site it broke too. On some sites it seems to be totally random whether it works or doesn't. On some days it works fine on some it doesn't work at all.

URL of affected sites

http://www.ldeo.columbia.edu/~mspieg/Complexity/Problems/

On some sites (there are quite a few) Firefox has trouble with the character encoding and the page looks like this http://imgur.com/apgXR.jpg this was with ISO-8859-1 it looks the same with UTF-8 and all the other western encodings.If I however change the encoding to eg. Japanese it works fine http://imgur.com/hnvz0.jpg. This seems to happen randomly. When I first came to that site it was working. I opened a link in that site and it broke. When I refreshed the original site it broke too. On some sites it seems to be totally random whether it works or doesn't. On some days it works fine on some it doesn't work at all. == URL of affected sites == http://www.ldeo.columbia.edu/~mspieg/Complexity/Problems/

Todas las respuestas (3)

more options

This can be a problem with the default font that is used on that page that is corrupted or missing. You can try a different default font like Verdana or Tahoma to see if that works.

Tools > Options > Content : Fonts & Colors: Advanced

more options

Thanks, changing the font to tahoma worked.

more options

You're welcome

If changing the font works then that means that the font that you had previously selected was corrupted and in that case you need to reinstall that font.