This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

i get the message that mozcrt19.dll is not a valid windows image

  • 1 respuesta
  • 2 tienen este problema
  • 9 visitas
  • Última respuesta de cor-el

AnonymousUser
AnonymousUser
more options

i get the message that mozcrt19.dll is not a valid windows image.Never had problems before

This happened

Every time Firefox opened

today

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.1)

i get the message that mozcrt19.dll is not a valid windows image.Never had problems before == This happened == Every time Firefox opened == today == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.1)

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall