We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I didn't put a secret phrase for my account and I can't log in. What do I do?

  • 1 respuesta
  • 0 tienen este problema
  • 2 visitas
  • Última respuesta de AnonymousUser

more options

When I was creating my sync account when it came to the secret Phrase I didn't know what to do so I clicked next. When I was going to change the secret phrase I found out I wasn't logged in and you have to type your secret Phrase to log in.

== I was making my sync account

When I was creating my sync account when it came to the secret Phrase I didn't know what to do so I clicked next. When I was going to change the secret phrase I found out I wasn't logged in and you have to type your secret Phrase to log in. == I was making my sync account

Todas las respuestas (1)

more options

The solution to this problem is to use put a space if you have this problem