This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i get an error message when i try to start firefox

  • 1 respuesta
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de AnonymousUser

more options

This is the error message

Error: Platform version ' ' is not compatible with minVersion >= 1.9.2.8 maxVersion

This is the error message Error: Platform version ' ' is not compatible with minVersion >= 1.9.2.8 maxVersion

Todas las respuestas (1)

more options

To fix this issue, simply update Firefox if you don't have latest version and update java and adobe flash player or downlaod them if you don't have them.