This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what does "optimize your internet browser" mean

  • 2 respuestas
  • 33 tienen este problema
  • 4 visitas
  • Última respuesta de shellydevore

more options

My hotmail account was hacked and the windows live tech who is helping me said I needed to "optimize your internet browser" and I don't know what this means. Windows live only had instructions for Internet Explorer.

My hotmail account was hacked and the windows live tech who is helping me said I needed to "optimize your internet browser" and I don't know what this means. Windows live only had instructions for Internet Explorer.

Todas las respuestas (2)

more options

They probably mean this: "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

Did you change your Hotmail (Windows Live) password? Make sure that you do not choose a password that can be found via a dictionary look up or otherwise easily found.

more options

hi - thanks - I'll try this