This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop automatic pop-up window "Firefox wants to use the font "Stone Sans Sem OS ITC TT Semi"?

  • 9 respuestas
  • 136 tienen este problema
  • 5 visitas
  • Última respuesta de stealthbadger

more options

Everytime I open Firefox I get the irritating pop-up window "Firefox wants to use the Font "Stone Sans Sem OS ITC TT Semi" on the volume, the font is not installed. I installed the font, but I still get it.

The window gives me options "Do not ask again" "Show in Finder" "Don't Allow" "Allow".

I click "Do not ask me again" and "Allow" but I keep getting this every time. How to stop it?! Thanks.

Everytime I open Firefox I get the irritating pop-up window "Firefox wants to use the Font "Stone Sans Sem OS ITC TT Semi" on the volume, the font is not installed. I installed the font, but I still get it. The window gives me options "Do not ask again" "Show in Finder" "Don't Allow" "Allow". I click "Do not ask me again" and "Allow" but I keep getting this every time. How to stop it?! Thanks.

Todas las respuestas (9)

more options

See Bug 567552 – Fonts on External drive are activated by Firefox, and preference to not ask again is ignored

please do not comment in bug reports

more options

Thanks for letting me know that someone is aware of this problem. I read the thread and see that someone suggests it is an OS problem. If so, do you have a recommendation on how I can fix it? Thanks again, Duncan

more options

Just hit this suddenly today (Firefox 3.6.12 on Mac 10.6.5 - also affected Thunderbird 3.1.6 simultaneously). *Not* fixed by disabling Preferences > Fonts, Advanced > Always allow pages etc.

However I saw a mention somewhere else that it only happened when iPhoto was running. I wasn't running iPhoto but I did have iTunes 10.1 (54) up, so I closed that. Problem solved.

I don't use iTunes very often but I needed to sync my iPod, so (unusually) I started it when I logged in, while TBird and Firefox were still loading. Possibly that was what did it (will have to check though).

more options

Hey. This happened to me two days ago and I can't fix it.

It seems to have kicked in with the recent iTunes update (not sure if it's related..)

Anyway, I've tried the "Always Allow Pages.." un-check fix to no avail...it's really messed up my work and I'm about to ditch all mozilla products as I can't face clicking through the 300+ warnings for each font every time I load up Thunderbird or Firefox.

Please help as I am at my wits end.

more options

See this thread: /questions/770549

more options

Thanks, but I've done all that and the problem still persists....any other ideas?

EDIT: Think I have it cracked. After moving the fonts from User to Computer I hadn't deleted them all from the "User" section (didn't realise that you had to)

Having done this it seems to be good.

Modificadas por RowRow78 el

more options

How do you delete the fonts from the User section? This problem is driving me bats.

more options

There are no fonts when I click on "user" in Font Book

more options

You may have set your startup drive as something other than the drive you booted up from.

I've noticed I only get this problem in that case, such as when booting up holding down option and selecting a temporary alternate startup drive.