Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Only with Firefox, I cannot compose/reply to received email on my alternate gmail account. (It works fine for the main one.) If I change browsers I can...I would prefer to use firefox if possible.

kantaji
kantaji
more options

I am fine in my usual email. When I sign out and sign in to my alternate email (both are gmail accounts) I can receive and read email but I cannot reply to any. I am on my laptop. When I am home and using my desktop computer this is not a problem. If I use Internet Explorer on my laptop it is also not a problem. Since I like Firefox better I would like to remedy this and be able to use Firefox AND reply to emails received in my secondary Gmail account.

I am fine in my usual email. When I sign out and sign in to my alternate email (both are gmail accounts) I can receive and read email but I cannot reply to any. I am on my laptop. When I am home and using my desktop computer this is not a problem. If I use Internet Explorer on my laptop it is also not a problem. Since I like Firefox better I would like to remedy this and be able to use Firefox AND reply to emails received in my secondary Gmail account.

Todas las respuestas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

What do you think about the possibility that one of your cookies is confusing GMail when you are logged in to the second username?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

Tools > Options > Advanced > Network > "Clear Now"

2. Delete your *.google.com cookies

Tools > Options > Privacy > Cookies: "Show Cookies"

Carefully remove the site's cookies individually, do NOT click remove "all" unless you really want to remove all your cookies (there is no undo for this dialog).

Any luck?

Modificadas por jscher2000 - Support Volunteer el