This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

When I try to attach a file to an e-mail, Firefox crashes as soon as I click on "browse". It works ok, however for other users.

Bizzieman
Bizzieman
more options

When I want to attach a document or photo to an out-going e-mail using hotmail, I click on "attach", and and then select "browse". Firefox crashes at this point. A window opens saying "Mozilla has crashed and is sending an error report.

When I want to attach a document or photo to an out-going e-mail using hotmail, I click on "attach", and and then select "browse". Firefox crashes at this point. A window opens saying "Mozilla has crashed and is sending an error report.

Todas las respuestas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Are you using a popular webmail site such as Yahoo, Gmail, or Hotmail? That might be useful to know.

Some webmail sites use a Flash-based file browsing dialog. You may want to update your flash player -- there was a new security update earlier this week. Go to http://get.adobe.com/flashplayer/ to download.