Poor program support, if I've ever seen it. All this forum is is an agglomeration of peoples questions - there are no answers. I had a new updated PC, got bad advice on the web on how to install my old profile (bookmarks, etc.) with the new Firefox...don't know whee I got the article, but anyway it didn't work and I lost my original profile. Firefox would neither open (says it was already open...I needed to close it first) but I was unable to close it. Anyway, multiple searches and requests and they just got glomped up with others with same or similar issues. NO ANSWERS! I finally just unistalled - manually - and will not again use or recommend mozilla programs to others.

I agree wholeheartedly, but then again you get what you pay for. A browser built and "supported" by volunteers yields volunteer results. As much as I hate to admit it, and I honestly do, the collective-hands-across-the-world experiment that is Mozilla is just too costly from the user side of the aisle. I'm going back to a browser that actually works - Internet Explorer.