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I can not download Firefox. It tells me it can not use the temp folder?

  • 2 respuestas
  • 23 tienen este problema
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  • Última respuesta de ruskel

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The error message is- Can not create temp folder archive.

The error message is- Can not create temp folder archive.

Todas las respuestas (2)

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Do you get this when trying to run the setup file to install Firefox?

If you do, first of all save the setup file to your computer, then right-click on the setup file and choose "Run as administrator"

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I tried to run as administrator and got the same error; Can not create temp folder archive. Please I need to get this to work. I had change to Google Chrome, but my school does not support this.