This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Yahoo IM keeps turning off when on Firefox 3.6. "You've been signed out of Yahoo because you have signed into another email" - Something like that.

  • 2 respuestas
  • 4 tienen este problema
  • 2 visitas
  • Última respuesta de KB2JXM

more options

When in Yahoo email, Yahoo automatically signs you into the Yahoo IM (If you already have the Yahoo IM). You can use Yahoo IM and read your email at the same time. If you turn on Yahoo IM (the real one), you get a message - "You've been signed out of Yahoo because you have signed into another xxxxx" - something like that. This is a normal operation for Yahoo. Still, you can read your email and use the real Yahoo IM at the same time. It works ok and will stay on until you turn it off. This is w/use of I.E. If I close out existing browsers, or bring up new ones, the Yahoo IM stays on as it should. When I close out a Firefox browser, or bring up a new one, Yahoo IM signs out. I have to keep signing back in. No matter how many times you sign back in again, it will sign Yahoo IM out with every new Firefox browser or when you close it out.

When in Yahoo email, Yahoo automatically signs you into the Yahoo IM (If you already have the Yahoo IM). You can use Yahoo IM and read your email at the same time. If you turn on Yahoo IM (the real one), you get a message - "You've been signed out of Yahoo because you have signed into another xxxxx" - something like that. This is a normal operation for Yahoo. Still, you can read your email and use the real Yahoo IM at the same time. It works ok and will stay on until you turn it off. This is w/use of I.E. If I close out existing browsers, or bring up new ones, the Yahoo IM stays on as it should. When I close out a Firefox browser, or bring up a new one, Yahoo IM signs out. I have to keep signing back in. No matter how many times you sign back in again, it will sign Yahoo IM out with every new Firefox browser or when you close it out.

Todas las respuestas (2)

more options

Another problem with Firefox is that if I'm typing up a long paragraph in my Yahoo email that takes about 10-15 minutes or more, then when I hit send, I get a Yahoo sign in page. All that typing is gone!! Now I have to type the whole thing over again, if I can remember it. It's pain in the butt!! I've learned the hard way that any time I use Firefox, I have to copy & paste it to Notepad, sign back in, and paste it in my email, and hit send before it happens again. I don't have this problem w/I.E. The problem I do have w/I.E. is that it takes forever to work. That's why I went to Firefox but now Firefox has problems.

more options

Another problem with Firefox is that if I'm typing up a long paragraph in my Yahoo email that takes about 10-15 minutes or more, then when I hit send, I get a Yahoo sign in page. All that typing is gone!! Now I have to type the whole thing over again, if I can remember it. It's pain in the butt!! I've learned the hard way that any time I use Firefox, I have to copy & paste it to Notepad, sign back in, and paste it in my email, and hit send before it happens again. I don't have this problem w/I.E. The problem I do have w/I.E. is that it takes forever to work. That's why I went to Firefox but now Firefox has problems.