This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot use Google earth and I believe it has something to do with Firefox.

  • 1 respuesta
  • 7 tienen este problema
  • 1 visita
  • Última respuesta de TonyE

more options

Every time I download Google Earth, I can not use it. I believe Firefox's firewall is blocking me to connect. Don't really know, but I would like to use this Google Earth. I have added it to the allowed sites and everything!

Every time I download Google Earth, I can not use it. I believe Firefox's firewall is blocking me to connect. Don't really know, but I would like to use this Google Earth. I have added it to the allowed sites and everything!

Todas las respuestas (1)

more options

You are mistaken about Firefox having a firewall. Firefox is just a web browser and does not contain a firewall, it can not block other programs. If it is a firewall blocking Google Earth, you need to establish what firewall you are using and ask the support/customer services for that firewall.