This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Since installing Firefox, I've seen a lot of "Ping.chartbeat.net" My internet hangs there. What is this and can I disable it?

  • 4 respuestas
  • 207 tienen este problema
  • 1 visita
  • Última respuesta de gkam

cf36
cf36
more options

The issue reads "transferring data from ping.chartwell.net. The system hangs indefinitely. I've never had this problem in IE. It's especially troublesome when I'm purchasing something and after giving my credit card info etc- nothing happens. Hopefully there is a solution to this since in other respects I prefer Firefox to IE. This is an intolerable situation, however, and if I can't resolve it I will have to recert to IE. thank you. Windows XP.

The issue reads "transferring data from ping.chartwell.net. The system hangs indefinitely. I've never had this problem in IE. It's especially troublesome when I'm purchasing something and after giving my credit card info etc- nothing happens. Hopefully there is a solution to this since in other respects I prefer Firefox to IE. This is an intolerable situation, however, and if I can't resolve it I will have to recert to IE. thank you. Windows XP.

Todas las respuestas (4)

beaufour
beaufour
more options

It's this issue: https://bugzilla.mozilla.org/show_bug.cgi?id=383811

roger.sno
roger.sno
more options

This was not helpful at all for what seems to be a serious impediment.

R

JLamede
JLamede
more options

I've been at Mozilla since last week about serious 'hangs' and crashes since updating to Firefox 7.0.1. I've just discovered one probable cause: 'ping.chartbeat.net' and now find I'm sharing this problem with others. Come on, Mozilla, sort it out!!

gkam
gkam
more options

Sorry, but if it has been months, and no fix, I am going back to the hated IE.