This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I cannot see profile photos on Facebook. How can I fix this?

  • 2 respuestas
  • 17 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

Caramel
Caramel
more options

I just started using Firefox a day or two ago. I didn't notice a problem with his browser while on Facebook until I attempted to change my profile pic. Now I can't even download a profile photo and none of the profile photos appear when I log on to Facebook.

It can't be a problem with my Security or Account Settings on FB because I share this PC with someone else in my household and they are having the same problem with their FB account.

Thanks.

I just started using Firefox a day or two ago. I didn't notice a problem with his browser while on Facebook until I attempted to change my profile pic. Now I can't even download a profile photo and none of the profile photos appear when I log on to Facebook. It can't be a problem with my Security or Account Settings on FB because I share this PC with someone else in my household and they are having the same problem with their FB account. Thanks.

Todas las respuestas (2)

TonyE
TonyE
  • Moderator
more options

With Facebook on display, click on the site identity button (for details on what that is see the site identity button article) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.

This should hopefully resolve your issue, but also see Fix problems that cause images to not show.

Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r82
  2. Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.