This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

3.6.13 installed and bookmarks went away, won't open backup to restore, won't import and won't create new bookmarks Thanks.

  • 1 respuesta
  • 11 tienen este problema
  • 1 visita
  • Última respuesta de BethD

more options

Don't know what else I can add, except that I opened it today and my last browser session with open tabs is lost, and FF didn't recognize that fact, as it usually does.

Don't know what else I can add, except that I opened it today and my last browser session with open tabs is lost, and FF didn't recognize that fact, as it usually does.

Todas las respuestas (1)

more options

I can add that I have multiple bookmark files saved to my Time Machine (Mac). The only corrupted file is the one from today when all the bookmarks disappeared. However, when I try to restore any of them, Firefox says the file cannot be restored. I saved an html copy and looked the files, and they are fine.