This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

pdf docs can not be opened in Firefox 3.6.13 on Win7 Pro

  • 1 respuesta
  • 5 tienen este problema
  • 8 visitas
  • Última respuesta de the-edmeister

cdmehta
cdmehta
more options

I recently installed Firefox 3.6.13 on brand new Dell Vostro with Win7 Pro. Whenever I try to download/open PDF docs, I get a blank screen.

The same docs open on IE8 just fine. Also, the same docs open fine on my other laptop with Firefox on XP Pro.

I have experienced this problem every time, on multiple web sites -- just can not open the pdf docs/web pages.

What gives.

I recently installed Firefox 3.6.13 on brand new Dell Vostro with Win7 Pro. Whenever I try to download/open PDF docs, I get a blank screen. The same docs open on IE8 just fine. Also, the same docs open fine on my other laptop with Firefox on XP Pro. I have experienced this problem every time, on multiple web sites -- just can not open the pdf docs/web pages. What gives.

Todas las respuestas (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox