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How do I recover my saved passwords form a crashed hard drive? I can still access the profile folder.

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  • Última respuesta de the-edmeister

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My operating system got corrupted. I re-installed the OS on a new hard drive. My old hard drive is still accessible and I tried to copy my old profile to the new drive, but it didn't recognize the profile as valid.

My operating system got corrupted. I re-installed the OS on a new hard drive. My old hard drive is still accessible and I tried to copy my old profile to the new drive, but it didn't recognize the profile as valid.

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You need both the signons.sqlite and the key3.db files.

http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile