This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

While watching streaming video content, Youtube for example, and I click on the fullscreen button, the screen goes white.

  • 3 respuestas
  • 2 tienen este problema
  • 6 visitas
  • Última respuesta de lotsofnachos

lotsofnachos
lotsofnachos
more options

The video plays fine but when I try to watch full screen, the whole screen goes white. The right-click menu comes up and I am able to chose one of the options but the corresponding window does not appear the screen remains white. If I click on the screen the video stops and starts (I can tell by the sound). The escape keys returns the video to the normal size within the browser page and the window for the option I chose from the right-click drop down menu appears over the video.

The video plays fine but when I try to watch full screen, the whole screen goes white. The right-click menu comes up and I am able to chose one of the options but the corresponding window does not appear the screen remains white. If I click on the screen the video stops and starts (I can tell by the sound). The escape keys returns the video to the normal size within the browser page and the window for the option I chose from the right-click drop down menu appears over the video.

Todas las respuestas (3)

alex_mayorga
alex_mayorga
  • Moderator
more options

Flash and other of your plug-ins look a bit dated, please review Updating or re-installing your plugins, perform a plug-in check and update as needed.

See if the problem still occurs with the latest Flash version.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window:

lotsofnachos
lotsofnachos Autor de la pregunta
more options

That totally worked, thanks. The problem now is that it seems that the refresh rate is out of sync, like when you see a computer monitor filmed on a news cast. Any ideas?