We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashing on certain pages: maybe JavaScript related?

  • 3 respuestas
  • 7 tienen este problema
  • 7 visitas
  • Última respuesta de six2

more options

Starting yesterday AM, Firefox began crashing on several sites, including Facebook (main page) and Gawker Media (any article).

When I load Firefox in safe mode, it still crashes on these pages. When I disable JavaScript, it does not crash, but of course this prevents a lot of content from functioning. I've never had this problem with Firefox in the past, and I'd really rather make Firefox work rather than switching to another browser.

I've run a malware bytes check (on latest malware bytes version), came up clean. I don't have any new add ons or plug-ins, and I don't think I've installed any new software recently. I'm going to run a disk check next. Any ideas?

Starting yesterday AM, Firefox began crashing on several sites, including Facebook (main page) and Gawker Media (any article). When I load Firefox in safe mode, it still crashes on these pages. When I disable JavaScript, it does not crash, but of course this prevents a lot of content from functioning. I've never had this problem with Firefox in the past, and I'd really rather make Firefox work rather than switching to another browser. I've run a malware bytes check (on latest malware bytes version), came up clean. I don't have any new add ons or plug-ins, and I don't think I've installed any new software recently. I'm going to run a disk check next. Any ideas?

Todas las respuestas (3)

more options

Probably try to clear cookies and cache: how to clear the cache, deleting cookies.

See also Troubleshoot Firefox crashes (closing or quitting unexpectedly) and please try to retrieve the crash ID.

Modificadas por Svetlana el

more options

Okay, cleared cache and cookies. Problem still occurs.

Here's one of my many crash IDs:

628b7375-a164-4580-b5ef-ee0422110216

more options

The problem is solved, it was a disk problem, a check for bad sectors and everything is working fine again.